public involvement techniques
See also Visualization Tools.
Public Participation Process Planner
People and Participation.net’s Public Participation Process Planner helps users plan participatory processes by presenting a series of questions and recommends participatory methods based on answers given. The process planner also features supporting information and check-lists for use in the participation process.
Effective Public Involvement Using Limited Resources (PDF)
This report by the Transportation Research Board’s (TRB) National Cooperative Highway Research Program (NCHRP) identifies effective and cost-effective strategies and implementation techniques used to engage the public in the development of transportation plans and projects.
Effective Use of Citizen Advisory Committees for Transit Planning Operations (PDF)
This report by the Transportation Research Board’s (TRB) Transit Cooperative Research Program examines various approaches to the design of advisory committees and highlights best practices, as identified by transit agencies and MPOs throughout the country.
A Guidebook for Successful Communication, Cooperation, and Coordination Strategies Between Transportation Agencies and Tribal Communities (PDF)
This March 2011 report by the Transportation Research Board’s (TRB) National Cooperative Highway Research Program provides guidelines to help departments of transportation and tribal communities work together to achieve successful transportation projects on tribal lands.
A Guide to Transportation Decisionmaking
This publication by the Federal Highway Administration (FHWA) and the Federal Transit Administration (FTA) (2009) is a basic guide to the federal transportation decision-making process for the general public.
Current Uses of Web 2.0 Applications in Transportation: Case Studies of Select State Departments of Transportation
This Federal Highway Administration (FHWA) report (2010) examines how state Departments of Transportation are using 2.0 technologies (e.g., user-driven, interactive websites and online applications).
Implementing Effective Public Involvement Procedures throughout a Multi-Disciplinary Agency
This Federal Highway Administration (FHWA)/Federal Transit Authority (FTA) Transportation Planning Capacity Building Program report (2004) summarizes the results of a Peer Exchange on effective practices for public involvement in metropolitan and regional transportation planning. Participants included representatives from the Federal Highway Administration (FHWA) and the Volpe National Transportation Systems Center, Atlanta, Phoenix, Albuquerque, Portland, Sacramento, Brevard, NC, Tucson, and Utah’s Wasatch Front.
How to Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decision-making
This Federal Highway Administration (FHWA) report (2006) documents best practices in identifying and engaging low-literacy and limited-English-proficiency populations in transportation decisionmaking.
Planning Assistant
The Federal Highway Administration (FHWA)/Federal Transit Authority (FTA) Transportation Planning Capacity Building Program’s self-diagnostic Planning Assistant tool helps transportation agencies identify public involvement techniques.
Tools for Public Involvement
The U.S. Environmental Protection Agency compiles a list of resources concerning public involvement techniques generally.
Transportation Research Board Standing Committee on Public Involvement
The website of the Transportation Research Board’s (TRB) Committee on Public Involvement provides opportunities for information development and exchange on public involvement for transportation agencies and other practitioners.
Social Media
Social Media and Electronic Participation in Regional Planning and Economic Development
On March 30, 2011, the NADO Research Foundation held a webinar on the changing nature of public outreach. A recording of the webinar and the speakers' presentations are available for download.
The Twitter Guidebook
Mashable’s complete “user manual” for Twitter.
The Facebook Guidebook
Mashable’s complete “user manual” for Facebook.
Should Your Company Have a Social Media Policy?
Mashable contributor Sharlyn Lauby discusses issues organizations should consider in their decision whether or not to have a social media presence (2009).
10 Must-Haves for Your Social Media Policy
Mashable contributor Sharlyn Lauby discusses 10 tips for developing a social media policy (2009).


